Employment income
Three recent payslips, or an employment contract plus a bank statement showing salary credits.
Fair Go Casino KYC & AML Policy: Why the Checks Exist and How to Pass Them
"Know Your Customer" and "Anti-Money-Laundering" sound like bank jargon, but they decide how quickly your Fair Go winnings reach your account. This page explains the operator's obligations under its Curaçao licence, the three levels of checks you might meet, what triggers each one, how long they take and what the casino can do with your account while a review is open.
The three levels of checks
| Level | When | What's required | Typical time |
|---|---|---|---|
| 1. Registration screening | At sign-up | Automated: age (18+), country, duplicate-account and sanctions-list check, email/phone validity | Instant |
| 2. Standard KYC | Before first withdrawal; on adding a payment method | Photo ID, proof of address, proof of payment method | Under 24 h |
| 3. Enhanced due diligence (EDD) | Large volumes or risk flags (see below) | Source of funds / wealth, possibly a video call or selfie with ID | 2–5 business days |
Most players only ever experience levels 1 and 2. Our verification guide covers the level-2 documents in detail.
What triggers an enhanced review
- Cumulative deposits above roughly AU$10,000 in 30 days, or a single very large crypto deposit
- Rapid deposit-and-withdraw cycles with little play ("pass-through" pattern)
- Deposits from a card or wallet in a different name
- Logins from countries that don't match the registered address, or VPN signatures
- Match against a politically-exposed-person or sanctions list
- Multiple accounts on one device or household
- Chargeback filed with a bank
Triggering a review isn't an accusation – it's an automated risk score. Respond promptly and completely and most reviews close within a week.
Source-of-funds requests
If asked, the compliance team wants to see that your gambling budget comes from legitimate, traceable income. Accepted evidence includes:
Business income
Latest tax return or BAS, plus business bank statements.
Savings / investments
Bank or brokerage statements over 3–6 months showing the balance's origin.
Crypto holdings
Exchange account statement showing fiat purchases, or wallet history with a clear on-ramp.
Sale of assets
Contract of sale and the bank credit for a property or vehicle.
Inheritance / gift
Grant of probate or a signed gift letter plus the corresponding bank transfer.
Redact what isn't relevant (other transactions, account numbers beyond the last four digits) but don't crop headers – the reviewer needs your name, the institution and the date visible.
What the casino can do during a review
Permitted under the policy
- Pause withdrawals until documents are accepted
- Suspend play on the account
- Request additional documents or a live video check
- Report suspicious activity to the licensor without informing you
- Close the account and refund deposits (minus winnings) where fraud is proven
Your protections
- Legitimate balances must be paid once checks pass
- Reviews must be proportionate – ask for the specific reason if it drags beyond 10 days
- Documents are handled under the privacy policy
- Right to escalate to management and the licensor
- Self-exclusion requests are honoured even mid-review
Passing every check quickly – checklist
Register with your legal name exactly as on your ID
Include middle names if your licence shows them.Use payment methods in your own name
No partner's card, no shared wallets.Upload KYC before your first withdrawal request
Do it right after your first deposit while you're waiting on the welcome bonus to clear.Keep deposits consistent with your stated occupation
A sudden jump in deposit size is the most common EDD trigger.Reply within 48 hours to any compliance email
Silence extends the freeze; a quick, complete reply ends it.
Prepared? Start with the welcome package
Coupon WELCOME: 100% up to AU$200 on each of your first five deposits, with no maximum cash-out.
Sign up Document checklistKYC/AML FAQ
Why does Fair Go ask for source of funds?
AML obligations under its licence; typically triggered by deposits over ~AU$10,000 in 30 days or unusual patterns.
Can Fair Go freeze my account during an AML review?
Yes – withdrawals (and sometimes play) pause until documents are accepted. Legitimate funds are then released.
Do crypto deposits avoid KYC?
No. KYC applies to every account before withdrawal regardless of payment method; crypto may actually invite extra source-of-funds questions.
How often will I be re-verified?
Standard KYC is once, plus whenever you add a payment method or your ID expires. EDD only if a risk flag appears.
Can I refuse to provide documents?
You can, but withdrawals won't be processed. Deposits (minus winnings) are usually refunded to the original method on account closure.
Related pages
Last updated 20 October 2026.