Used for
- Running your account and paying you
- Legal compliance (AML, licensing audits)
- Fraud and bonus-abuse detection
- Responsible gambling interventions
- Marketing – only with your consent, opt-out any time
Fair Go Casino Privacy Policy: What Happens to Your Data
Registering at an online casino means handing over more personal data than almost any other website asks for – ID scans, address proof, card images, play history. This page summarises how Fair Go (Deckmedia N.V.) collects, uses, shares and retains that information, what rights you can exercise, and how to exercise them. The second half covers the privacy practices of this review site.
What Fair Go collects
| Category | Examples | Why |
|---|---|---|
| Identity | Name, DOB, address, phone, email, username | Account creation, age verification, communications |
| Verification documents | ID scans, utility bills, card photos, selfies | KYC/AML compliance before withdrawals |
| Financial | Masked card numbers, wallet addresses, transaction history | Processing deposits and withdrawals, fraud prevention |
| Gameplay | Bets, wins, bonuses, session times | Operating games, bonus wagering, responsible gambling monitoring |
| Technical | IP address, device, browser, cookies | Security, geo-restriction, site performance – see cookies policy |
| Communications | Chat transcripts, emails | Support, dispute records, training |
How data is used and shared
Shared with
- Payment processors and banks (transaction data only)
- Identity-verification providers
- Spin Logic Gaming (anonymised game session data)
- The Curaçao licensing authority on lawful request
- Sister Deckmedia brands for duplicate-account and self-exclusion checks
Fair Go states that it does not sell personal data to third parties. Marketing emails and SMS carry an unsubscribe link; account notifications (withdrawal approved, document requests) can't be switched off while the account is open.
Retention and security
- Active accounts: data kept for the life of the account.
- After closure: identity and transaction records retained at least five years to satisfy AML rules, then deleted or anonymised.
- Chat transcripts: typically 2 years.
- Marketing preferences: suppression list kept indefinitely so you aren't re-contacted.
- Security: TLS 1.3 in transit, encrypted storage, access limited to compliance and payments staff, card data tokenised by the processor.
Documents are stored outside Australia (EU and Curaçao data centres). The Australian Privacy Act gives you no direct remedy against an offshore operator; your practical lever is the operator's own policy and the licensor complaint process on the licence page.
Your rights and how to use them
Access
Email support with "Data access request" in the subject. Expect a copy of your profile, transaction and bonus history within 30 days.Correction
Name, address and contact details can be edited in the account or corrected via chat (with a matching document).Marketing opt-out
Account → Preferences, or the unsubscribe link. Takes effect within 48 hours.Deletion
Close the account, then request deletion by email. Non-regulatory data is removed; AML records follow the five-year clock.Complaint
If a request is ignored, escalate to management and then the licensor.
All requests go through the official contact channels. Never send ID documents to anyone who contacts you first.
Privacy policy for this review site
This website is independent of Fair Go Casino. We keep data collection to the minimum needed to run an informational site.
- What we collect: standard server logs (IP address, user agent, pages viewed, referrer) retained for up to 30 days for security and aggregate analytics. We do not require registration and do not collect names, emails or payment data unless you email us voluntarily.
- Cookies: a functional preference cookie and, where enabled, privacy-respecting analytics. Details in the cookies policy.
- Affiliate tracking: when you click a "Sign up" or "Claim" link, the casino's affiliate system sets its own cookie on the casino's domain to attribute your registration to us. We receive aggregate statistics only – never your identity, documents or account details.
- Third parties: Google Fonts is loaded for typography; Google may log the request. No advertising networks are used.
- Your rights: email us via the footer address to ask what we hold about you (usually nothing beyond logs) or to have correspondence deleted.
- Children: this site is intended for adults 18+ and does not knowingly collect data from minors.
- Changes: updates are posted here with a new "last updated" date.
Comfortable with the data picture?
Upload your documents once, get verified, and enjoy payouts without repeat checks. New players: coupon WELCOME, 100% up to AU$200 on five deposits.
Sign up Verification guidePrivacy FAQ
How long does Fair Go keep my KYC documents?
At least five years after account closure, as required by AML rules.
Can I ask Fair Go to delete my data?
Yes, by email. Marketing and non-essential data are removed promptly; regulatory records after the retention period.
Does Fair Go share my data with other casinos?
Only with Deckmedia sister brands, for duplicate-account and self-exclusion enforcement.
Is my card number stored?
Only a masked version (first 6/last 4). The full number is tokenised by the payment processor.
Does this review site see my casino account?
No. We receive anonymous aggregate affiliate statistics only.
Related pages
Last updated 20 October 2026.