Card declined
Your bank is blocking the merchant code. Try a different card, Apple/Google Pay, or move to eZeeWallet/crypto. Calling the bank rarely helps – gambling blocks are usually account-level settings you can toggle in the banking app.
Funding your Fair Go account takes about a minute. Every method credits instantly, the casino never charges a deposit fee, and the minimum starts at just AU$5. The one thing players get wrong is the order of operations – redeem your coupon before you pay. This guide walks through each option.
| Method | Min | Max | Speed | Best for |
|---|---|---|---|---|
| Lightning Bitcoin | AU$5 | AU$2,000 | Seconds | Smallest test deposit |
| Neosurf | AU$10 | AU$250/voucher | Instant | Privacy, no bank trace |
| eZeeWallet | AU$10 | AU$10,000 | Instant | Free two-way banking |
| Litecoin / Bitcoin Cash | AU$10 | AU$10,000 | 5–10 min | Low network fees |
| Visa / Mastercard | AU$20 | AU$5,000 | Instant | Convenience |
| Apple Pay / Google Pay | AU$20 | AU$5,000 | Instant | One-tap mobile deposits |
| JET bank transfer | AU$20 | AU$10,000 | Instant–30 min | Bigger deposits, bank payouts later |
| Bitcoin / Ethereum | AU$25 | AU$10,000 | 5–10 min | Fastest withdrawals afterwards |
| CashtoCode | AU$25 | AU$1,000 | Instant | Cash at retail outlets |
Full fee and withdrawal matrix on the payment methods page.
Cards and Apple/Google Pay. Some Australian banks (notably those with gambling blocks enabled) decline casino merchant codes or treat the transaction as a cash advance with interest from day one. A debit card usually sails through; if not, switch to a wallet.
Neosurf. Buy a voucher online or at a newsagent, then enter the 10-digit PIN. Vouchers are AUD-denominated, so no conversion. Keep the receipt until the balance shows.
eZeeWallet. Create the wallet once, fund it by card or bank, and deposit from AU$10. Because it works for withdrawals too, it is the cleanest "set and forget" route for non-crypto players.
Crypto. Copy the address from the cashier (or scan the QR), send from your exchange, and wait for one confirmation. The AUD value is fixed at the moment Fair Go credits it – send a round figure slightly above the minimum to cover network fees.
JET bank transfer. Pay to the PayID/BSB shown in the cashier with the reference code exactly as given; mismatched references are the main cause of delays.

Your first five deposits of AU$20+ each unlock a 100% match up to AU$200 with code WELCOME – up to AU$1,000 total, 30× wagering on deposit + bonus, no maximum cash-out. Crypto, Neosurf and eZeeWallet deposits occasionally carry an extra 10–25% badge in the cashier. Details on the welcome bonus page.
Your bank is blocking the merchant code. Try a different card, Apple/Google Pay, or move to eZeeWallet/crypto. Calling the bank rarely helps – gambling blocks are usually account-level settings you can toggle in the banking app.
You deposited before redeeming. Contact live chat within 24 hours with the deposit reference; agents can normally attach the coupon manually if you haven't placed any bets yet.
Check the transaction on a block explorer. If it has at least one confirmation and still isn't showing after 30 minutes, send the TXID to support. Sending the wrong coin to an address (e.g. BCH to a BTC address) is unrecoverable – double-check the network.
Missing or altered reference codes stall JET transfers. Send support a screenshot of the transfer showing amount, time and reference; manual matching usually clears within a few hours.
Daily/weekly deposit limits you set yourself (or that support set at your request) cannot be lifted instantly – a 24-hour cooling-off period applies by design. See responsible gambling tools.
Each method has its own floor (AU$5–25). The cashier greys out the Confirm button until the figure is valid – scroll the method list for a cheaper option.
AU$5 with Lightning Bitcoin; AU$10 with Neosurf, eZeeWallet, Litecoin or Bitcoin Cash; AU$20 with cards, Apple Pay, Google Pay or bank transfer; AU$25 with Bitcoin, Ethereum or CashtoCode.
Yes. Coupons attach to the next deposit. Forgot? Live chat can often apply it manually before you start playing.
Fair Go charges nothing. Your bank may add a cash-advance or international fee on cards; crypto networks charge their usual mining fee.
Accounts are AUD-only. Crypto is converted at the moment of credit; foreign cards are converted by your bank.
No. The payment source must be in your name – third-party deposits breach the terms and block withdrawals.
Last updated 20 October 2026.