"Invalid username or password"
Caps Lock, trailing spaces from autofill, or you're typing your email. Use the reset flow if unsure.
Logging in to Fair Go is a username and password – the same credentials on desktop, the mobile site and a home-screen web app. This page covers where the login button lives, how to recover a forgotten password in under a minute, and what to do when the lobby says your account is locked.

Forgot your username too? Live chat can tell you after confirming your date of birth and registered email.
Caps Lock, trailing spaces from autofill, or you're typing your email. Use the reset flow if unsure.
Five wrong attempts lock login for security. Reset the password, or ask chat to unlock after ID questions.
Check spam; the sender is [email protected]. Codes expire in 10 minutes – request a fresh one rather than reusing.
Clear site data for fairgocasino.com, disable VPN and ad-blockers (they block the lobby's game CDN), try another browser.
You're on a VPN or travelling in an excluded country. Logging in through a VPN breaches the terms – switch it off.
Accounts under a cool-off or self-exclusion cannot log in until the period ends. Permanent exclusions aren't reversible – see responsible gambling.
Username. The reset form accepts either.
Five failed attempts trigger a temporary lock – reset your password or ask live chat.
There's no app-store app; the web app uses the same login as the website.
Last updated 20 October 2026.